While the impacts of the COVID-19 crisis are continually evolving, our commitment to servicing our communities continues as much as we are able. We are working with the latest advice from the Victorian Department of Health and Human Services, (DHHS) to adapt our services and procedures to protect the health and wellbeing of our employees, partners and the community we serve.
With Regional Victoria returning to Stage 3 restrictions from 11:59 pm tonight, Wednesday the 5th of August 2020 as announced on August 2, this page has important information to help you understand what these restrictions mean when using our services.
We encourage our community to continue to adhere to all current Victorian Government directives, and if you can stay at home, please do so.
Our cemetery locations remain open to those attending a funeral however no more than 10 people can attend a funeral, in addition to the Funeral Director and support personnel, subject to social distancing directives, and all participants MUST wear a mask/face covering at all times unless they have a lawful excuse.
Our administration offices at The Eastern Cemetery and at the Colac Cemetery will remain closed to the public. We will have limited staff on site at these offices, with a number of our staff working from home. You will be able to contact our staff via phone on 5249 3939 or email@example.com.
You can continue to conduct genealogical research using our online Deceased Search tool at https://www.gct.net.au/deceased-search/
We are continuing to keep Funeral Directors that work with us updated. They can guide you on arrangements and discuss filming options for those who are unable to attend on the day.
Below is some additional information to clarify our services at this time.
Can I leave home to attend a funeral?
Yes, up to 10 people will be able to attend funeral services and burials.
Can I arrange and attend memorialisation ceremonies?
Yes, an interment of ashes with family present, with up to 10 people attending can occur.
Can I still select at-need graves and memorial positions?
Yes, even though our administration offices are closed to the public, our client services staff will continue to meet families for selections of graves and memorial positions for upcoming services and to memorialise loved ones at all cemeteries when required. These meetings will take place in the grounds at a location that is predetermined at the time of scheduling the appointment.
Under the current stage 3 restrictions, our staff will only be able to meet with one other person.
Can I still select a pre-need grave or memorial position?
Yes, at the moment our client services staff will still be meeting with clients on site for selections of both graves and memorial positions for pre-arrangements. As with at-need selections, meetings will not occur within our admin offices and all correspondence after the meeting will be electronic, or by mail.
Will I have to wear a face covering or mask?
Yes. Commencing Monday 3 August, wearing a protective face covering is compulsory if you leave your home for any reason. The Department of Health and Human Services (DHHS) has advised that this includes anyone attending a funeral service, including family members and funeral attendants, as well as those visiting our cemetery grounds.
Specific directives on face covering use including exceptions can be found on the DHHS website.
Can I visit GCT Cemeteries outside of attending a funeral?
Yes, with one other person, unless people of the same household. All visitors need to observe social distancing by maintaining a minimum of 1.5 metre person-to-person spacing.
We encourage our community to observe alternative ways to remember their loved ones while staying at home. These can include reflecting on the life of your loved one through writing, lighting a candle, or holding a virtual remembrance service with family and friends.
We understand the importance of saying goodbye to loved ones and appreciate the added difficulty of restrictions imposed on families. We have a shared responsibility to comply with the Australian Governments public health measures to help slow the spread of COVID-19.